Episode 44: Business growth from Customer experience, community, and conversations with Travis Brown

Are you struggling to come up with ideas for your podcast? My guest for today’s episode is Travis Brown, the founder of Pod Decks – the #1 tool for podcasters, YouTubers, and content creators to help you spark deeper conversations, get more engagement, and take your podcast to the next level! Travis is here today to talk about the importance of customer experience, community and conversations are for your business, regardless of the industry you are in.

Travis Brown is a podcaster, an entrepreneur and a musician. Podcasting took his life over 8 years ago when he first hit record. He’s hosted several podcasts over the years and edited over 1500 episodes for his clients with over 2 million downloads.

In this episode, we’ll cover:

  • Travis’ backstory and how he got into podcast editing
  • How Travis build his first course, pivoted his business and created Pod Decks
  • The challenges of being in e-commerce
  • Steps to creating and launching the Pod Deck App as a tool for podcasters
  • Learning how to map out your vision and outsource your work as an entrepreneur
  • The importance of customer experience, community and conversations
  • and, things Travis would do differently in his business the second time around

Links and resources mentioned during this episode:


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